Terms of Service Agreement
PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THIS SERVICE.
BY USING THE SERVICE OR CLICKING “AGREE” CUSTOMER IS
AGREEING TO BE BOUND BY THIS AGREEMENT. IF CUSTOMER IS AGREEING TO THIS
AGREEMENT ON BEHALF OF OR FOR THE BENEFIT OF ITS EMPLOYER, THEN CUSTOMER
REPRESENTS AND WARRANTS THAT IT HAS THE NECESSARY AUTHORITY TO AGREE TO
THIS AGREEMENT ON ITS EMPLOYER’S BEHALF.
This agreement is between Invotide.com, a private company (Invotide), and the customer agreeing to these terms (Customer).
- SOFTWARE-AS-A-SERVICE. This agreement provides Customer access to and usage of an Internet based software service as specified on an order and as further outlined at: Invotide.com (Service).
- USE OF SERVICE.
- Customer Owned Data. All data and logos uploaded by Customer remains the property of Customer, as between Invotide and Customer (Customer Data). Customer grants Invotide the right to use, publicly display and distribute the Customer Data for purposes of performing under this agreement.
- Contractor Access and Usage. Customer may allow its contractors to access the Service in compliance with the terms of this agreement, which access must be for the sole benefit of Customer. Customer is responsible for the compliance with this agreement by its contractors.
- Customer Responsibilities. Customer (i) must keep its passwords secure and confidential; (ii) is solely responsible for Customer Data and all activity in its account in the Service; (iii) must use commercially reasonable efforts to prevent unauthorized access to its account, and notify Invotide promptly of any such unauthorized access; and (iv) may use the Service only in accordance with the Service’s Knowledge Base and applicable law.
- Technical Support. Invotide must provide customer support for the Service under the terms of Invotide Customer Support Policy (Support) which is located at Invotide.com/contact, and is incorporated into this agreement for all purposes.
- API. Invotide provides access to its application-programming interface (API) as part of the Service for no additional fee. Subject to the other terms of this agreement, Invotide grants Customer a non-exclusive, nontransferable, terminable license to interact with the API only for purposes of the Service as allowed by the API.
- Customer may not use the API in a manner that fails to comply with the API technical documentation or with any part of the API. If any of these occur, Invotide can suspend or terminate Customer’s access to the API on a temporary or permanent basis.
- Invotide may change or remove existing endpoints or fields in API results upon at least 30 days’ notice to Customer, but Invotide will use commercially reasonable efforts to support the previous version of the API for at least 6 months. Invotide may add new endpoints or fields in API results without prior notice to Customer.
- The API is provided on an ‘AS IS’ and ‘WHEN AVAILABLE’ basis. Invotide has no liability to Customer as a result of any change, temporary unavailability, suspension, or termination of access to the API.
- Demo Version. If Customer has registered for a trial use of the Service, Customer may access the demo version of the Service for a specified period. The Service is provided AS IS, with no warranty during this time period. All Customer data will be deleted after the trial period.
- DISCLAIMER. Invotide DISCLAIMS ALL WARRANTIES, INCLUDING,
WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE AND
FITNESS FOR A PARTICULAR PURPOSE. WHILE INVOTIDE TAKES REASONABLE
PHYSICAL, TECHNICAL AND ADMINISTRATIVE MEASURES TO SECURE THE SERVICE,
INVOTIDE DOES NOT GUARANTEE THAT THE SERVICE CANNOT BE COMPROMISED. CUSTOMER UNDERSTANDS THAT THE SERVICE MAY NOT BE ERROR FREE, AND USE MAY BE INTERRUPTED.
- PAYMENT. Customer must pay all fees as specified on the order, but if not specified then within 30 days of receipt of an invoice. Customer is responsible for the payment of all sales, use, withholding, VAT and other similar taxes. This agreement contemplates one or more orders for the Service, which orders are governed by the terms of this agreement.
- MUTUAL CONFIDENTIALITY
- Definition of Confidential Information. Confidential Information means all non-public information disclosed by a party (Discloser) to the other party (Recipient), whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure (Confidential Information). Invotide’s Confidential Information includes without limitation the Service (including without limitation the Service user interface design and layout, and pricing information).
- Protection of Confidential Information. The Recipient must use the same degree of care that it uses to protect the confidentiality of its own confidential information (but in no event less than reasonable care) not to disclose or use any Confidential Information of the Discloser for any purpose outside the scope of this agreement. The Recipient must make commercially reasonable efforts to limit access to Confidential Information of Discloser to those of its employees and contractors who need such access for purposes consistent with this agreement and who have signed confidentiality agreements with Recipient no less restrictive than the confidentiality terms of this agreement.
- Exclusions. Confidential Information excludes information that: (i) is or becomes generally known to the public without breach of any obligation owed to Discloser, (ii) was known to the Recipient prior to its disclosure by the Discloser without breach of any obligation owed to the Discloser, (iii) is received from a third party without breach of any obligation owed to Discloser, or (iv) was independently developed by the Recipient without use or access to the Confidential Information. The Recipient may disclose Confidential Information to the extent required by law or court order, but will provide Discloser with advance notice to seek a protective order.
- PROPRIETARY PROPERTY.
- Reservation of Rights. The software, workflow processes, user interface, designs, know-how, and other technologies provided by Invotide as part of the Service are the proprietary property of Invotide and its licensors, and all right, title and interest in and to such items, including all associated intellectual property rights, remain only with Invotide. Customer may not remove or modify any proprietary marking or restrictive legends in the Service. Invotide reserves all rights unless expressly granted in this agreement.
- Restrictions. Customer may not (i) sell, resell, rent or lease the Service or use it in a service provider capacity; (ii) use the Service to store or transmit infringing, unsolicited marketing emails, libelous, or otherwise objectionable, unlawful or tortious material, or to store or transmit material in violation of third-party rights; (iii) interfere with or disrupt the integrity or performance of the Service; (iv) attempt to gain unauthorized access to the Service or their related systems or networks; (v) reverse engineer the Service; or (vi) access the Service to build a competitive service or product, or copy any feature, function or graphic for competitive purposes.
- Aggregate Data. During and after the term of this agreement, Invotide may use non-personally identifiable Customer Data within the Service for purposes of enhancing the Service, aggregated statistical analysis, technical support and other business purposes.
- TERM AND TERMINATION.
- Term. This agreement continues until all orders have terminated.
- Mutual Termination for Material Breach. If either party is in material breach of this agreement, the other party may terminate this agreement at the end of a written 30-day notice/cure period, if the breach has not been cured.
- Suspension for Non-Payment. Invotide may temporarily suspend or terminate, or both, the Service if Customer’s payment on any invoice is more than 15 days past due.
- Maintenance of Customer Data.
- Within 90-days after termination, Customer Data will be available as specified in the Invotide FAQs.
- After such 90-day period, Invotide has no obligation to maintain the Customer Data and may destroy it.
- Return Invotide Property Upon Termination. Upon termination of this agreement for any reason, Customer must pay Invotide for any unpaid amounts, and destroy or return all property of Invotide. Upon Invotide’s request, Customer will confirm in writing its compliance with this destruction or return requirement.
- Suspension for Violations of Law. Invotide may temporarily suspend the Service or remove the applicable Customer Data, or both, if it in good faith believes that, as part of using the Service, Customer has violated a law. Invotide will attempt to contact Customer in advance.
- LIABILITY LIMIT.
- EXCLUSION OF INDIRECT DAMAGES. Invotide is not liable for
any indirect, special, incidental or consequential damages arising out
of or related to this agreement (including, without limitation, costs of
delay; loss of data, records or information; and lost profits), even if
it knows of the possibility of such damage or loss.
- TOTAL LIMIT ON LIABILITY. Invotide’s total liability
arising out of or related to this agreement (whether in contract, tort
or otherwise) does not exceed the amount paid by Customer within the
6-month period prior to the event that gave rise to the liability.
- INDEMNITY. If any third-party brings a claim against Invotide, or requires Invotide to respond to a legal process, related to Customer’s acts, omissions, data or information within the Software, Customer must defend, indemnify and hold Invotide harmless from and against all damages, losses, and expenses of any kind (including reasonable legal fees and costs) related to such claim or request.
- GOVERNING LAW AND FORUM. This agreement is governed by the laws of the Federal Republic of Nigeria (without regard to conflicts of law principles) for any dispute between the parties or relating in any way to the subject matter of this agreement. Any suit or legal proceeding must be exclusively brought in the federal or state courts of Nigeria, and Customer submits to this personal jurisdiction and venue. Nothing in this agreement prevents either party from seeking injunctive relief in a court of competent jurisdiction. The prevailing party in any litigation is entitled to recover its attorneys’ fees and costs from the other party.
- OTHER TERMS.
- Enforceability and Force Majeure. If any term of this agreement is invalid or unenforceable, the other terms remain in effect. Except for the payment of monies, neither party is liable for events beyond its reasonable control, including, without limitation force majeure events.
- Money Damages Insufficient. Any breach by a party of this agreement or violation of the other party’s intellectual property rights could cause irreparable injury or harm to the other party. The other party may seek a court order to stop any breach or avoid any future breach.
- No Additional Terms. Invotide rejects additional or conflicting terms of any Customer form-purchasing document.
- Order of Precedence. If there is an inconsistency between this agreement and an order, the order prevails.
- Feedback. By submitting ideas, suggestions or feedback to Invotide regarding the Service, Customer agrees that such items submitted do not contain confidential or proprietary information; and Customer hereby grants Invotide an irrevocable, unlimited, royalty-free and fully-paid perpetual license to use such items for any business purpose.